Providing voluntary, tenant-centered, and trauma-informed services to supportive housing tenants is complex and often challenging to quantify. How can data help illustrate the effectiveness of your services and celebrate these accomplishments with your team? Utilizing a continuous quality improvement approach can make a significant difference!

Workshop Overview: Designed specifically for housing providers, this workshop offers strategies for tracking and evaluating outcomes in supportive housing. Participants will learn how to decide which outcomes to track, explore various tools for tracking, and understand how to use data for continuous quality improvement. The workshop will also cover inclusive approaches and strategies for evaluating success and advancing equity in supportive housing programs.

Key Topics Covered:

1. Identifying Key Outcomes:

• Determining which outcomes are most relevant to track
• Aligning outcomes with organizational goals and tenant needs

2.Tools and Techniques for Tracking:

• Overview of effective data collection tools and methods
• Proven practices for accurate and consistent data tracking

3. Using Data for Quality Improvement:

• Analyzing data to identify areas for improvement
• Implementing changes based on data insights
• Celebrating successes and sharing accomplishments with your team

4. Inclusive and Equitable Evaluation Strategies:

• Ensuring data collection and evaluation processes are inclusive
• Strategies for advancing equity through data-driven decision-making

Benefits of Attending:

• Enhanced ability to demonstrate the impact of your services
• Improved service quality through data-driven insights
• Greater team engagement and morale by celebrating successes
• Stronger focus on equity and inclusivity in program evaluation

Who Should Attend:

• Housing providers
• Supportive housing staff
• Program managers and coordinators
• Anyone involved in the delivery and evaluation of supportive housing services

International Association for Continuing Education and Training Continuing Education Units: .4 Units