This is an opportunity to visit at least two supportive housing programs in Chicago. More information on the sites will be post in 2025. Our site visit opportunities often sell out quickly. Your ticket includes transportation to and from the site and lunch. If you need accessible transportation, please email us at summit@csh.org 

Are you a developer new to supportive housing? Or a supportive housing provider looking to start developing units yourself?

Workshop overview: This workshop is designed to guide you through the essential phases of new housing development, with a special focus on the unique aspects of creating supportive housing units. You will gain valuable tools and insights to facilitate the development process, secure funding, and manage your capital budget effectively. By the end of this session, you will have a comprehensive understanding of what supportive housing development entails and how to begin increasing supportive housing stock in your community.

Key Topics Covered:

1. Phases of Housing Development:

• Overview of the development process from concept to completion
• Key milestones and timelines

2. Unique Considerations for Supportive Housing:

• Understanding the specific needs of supportive housing tenants
• Designing units that promote stability and well-being

3. Tools for Facilitating Development:

• Practical resources and strategies for project management
• Proven practices for navigating regulatory requirements

4. Accessing Funding:

• Identifying and applying for funding opportunities
• Building a compelling case for financial support

5. Managing Your Capital Budget:

• Effective budgeting techniques
• Monitoring and adjusting financial plans throughout the project

Benefits of Attending:

• Gain a clear roadmap for developing supportive housing
• Learn how to overcome common challenges in the development process
• Network with other professionals in the field
• Leave with actionable steps to start your own supportive housing projects

Who Should Attend:

• Developers new to supportive housing
• Supportive housing providers looking to expand their role
• Project managers and coordinators
• Anyone interested in the development of supportive housing units

International Association for Continuing Education and Training Continuing Education Units: .4 Units

Workshop Overview: Working with supportive housing tenants requires a nuanced approach and specialized expertise, including trauma-informed practices and an understanding of common mental health challenges. Recognizing the effects of trauma on supportive housing tenants can significantly enhance tenant retention and satisfaction.

Workshop Focus: This workshop will equip property managers with the skills to implement trauma-informed approaches in their work. Participants will learn effective communication and coordination strategies with service staff and gain practical guidance on navigating challenging situations to support tenants in maintaining stable housing.

Key Topics Covered:

1. Understanding Trauma and Mental Health:

• Types of trauma and their impact on behavior
• Common mental health challenges in supportive housing

2. Principles of Trauma-Informed Care:

• Creating a safe and supportive environment
• Building trust and transparency with tenants
• Empowering tenants through choice and collaboration

3. Effective Communication Strategies:

• Techniques for empathetic and clear communication
• Coordinating with service staff to provide comprehensive support

4. Practical Guidance for Challenging Situations:

• Conflict resolution and de-escalation techniques
• Supporting tenants through crises and transitions

Benefits of Attending:

• Learn ways to improve tenant satisfaction and retention
• Enhanced ability to manage challenging situations
• Stronger collaboration with service staff
• Creation of a more supportive and stable housing community

Who should attend:

• Property management
• Anyone involved in management of supportive housing

International Association for Continuing Education and Training Continuing Education Units: .4 Units

Supportive housing leaders across the country are navigating multiple challenges, especially when it comes to staff burnout and retention. This interactive workshop will explore effective ways to attract, develop, and retain top talent. Participants will learn strategies for addressing staff burnout and building a culture that embraces equity and inclusion. This includes navigating cultural changes and shifts in organizational policy to support all employees in their roles.

The workshop will delve into promoting workplace wellness to reduce burnout and incorporating trauma-informed leadership and supervision to help employees thrive rather than merely survive at work.

Key Topics Covered:

• Strategies for Attracting and Retaining Top Talent
• Addressing Staff Burnout
• Building an Inclusive and Equitable Workplace Culture
• Navigating Organizational Culture Changes
• Supporting Employee Success in Housing and Service Roles
• Promoting Workplace Wellness
• Trauma-Informed Leadership and Supervision

Who Should Attend:

• Supportive Housing Supervisors
• Program Managers
• Team Leaders
• HR Professionals in Housing Services
• Organizational Development Specialists

Benefits of Attending:

• Gain practical strategies to improve staff retention and reduce burnout
• Learn how to build a supportive and inclusive workplace culture
• Understand how to navigate and implement organizational changes
• Enhance your leadership skills with trauma-informed approaches
• Promote overall workplace wellness and employee satisfaction
• Network with other supportive housing leaders and professionals

International Association for Continuing Education and Training Continuing Education Units: .4 Units

Providing voluntary, tenant-centered, and trauma-informed services to supportive housing tenants is complex and often challenging to quantify. How can data help illustrate the effectiveness of your services and celebrate these accomplishments with your team? Utilizing a continuous quality improvement approach can make a significant difference!

Workshop Overview: Designed specifically for housing providers, this workshop offers strategies for tracking and evaluating outcomes in supportive housing. Participants will learn how to decide which outcomes to track, explore various tools for tracking, and understand how to use data for continuous quality improvement. The workshop will also cover inclusive approaches and strategies for evaluating success and advancing equity in supportive housing programs.

Key Topics Covered:

1. Identifying Key Outcomes:

• Determining which outcomes are most relevant to track
• Aligning outcomes with organizational goals and tenant needs

2.Tools and Techniques for Tracking:

• Overview of effective data collection tools and methods
• Proven practices for accurate and consistent data tracking

3. Using Data for Quality Improvement:

• Analyzing data to identify areas for improvement
• Implementing changes based on data insights
• Celebrating successes and sharing accomplishments with your team

4. Inclusive and Equitable Evaluation Strategies:

• Ensuring data collection and evaluation processes are inclusive
• Strategies for advancing equity through data-driven decision-making

Benefits of Attending:

• Enhanced ability to demonstrate the impact of your services
• Improved service quality through data-driven insights
• Greater team engagement and morale by celebrating successes
• Stronger focus on equity and inclusivity in program evaluation

Who Should Attend:

• Housing providers
• Supportive housing staff
• Program managers and coordinators
• Anyone involved in the delivery and evaluation of supportive housing services

International Association for Continuing Education and Training Continuing Education Units: .4 Units

Workshop Overview: This workshop is designed to equip supportive housing providers with the essential skills needed to help tenants thrive. Participants will delve into key concepts such as trauma-informed care, culturally responsive services, and effective coordination for housing stability. The workshop will cover practical approaches like harm reduction and motivational interviewing, providing tools to apply these practices effectively.

Facilitators will share strategies to foster a flexible and collaborative approach to service delivery and eviction prevention. Attendees will explore methods to build lasting working relationships, improve service coordination, and resolve conflicts, ultimately promoting a stable and supportive housing environment.

Key Topics Covered:

• Trauma-Informed Care
• Culturally Responsive Services
• Housing Stability and Services Coordination
• Harm Reduction Techniques
• Motivational Interviewing
• Flexible and Collaborative Service Delivery
• Conflict Resolution Strategies

Benefits of Attending:

• Gain practical skills to enhance tenant support and housing stability
• Learn effective strategies for eviction prevention
• Improve service coordination and collaboration
• Develop techniques for conflict resolution
• Network with other professionals in the field

Who Should Attend:

• Supportive Housing Providers
• Case Managers
• Social Workers
• Housing Coordinators
• Service Coordinators
• Community Outreach Workers

International Association for Continuing Education and Training Continuing Education Units: .4 Units